Enterprise Project Manager · Dhaka, Bangladesh

MD Nahid Hasan Shuvo

Enterprise Project Manager for ERP & AI-enabled transformation

I lead cross-functional technology programs from roadmap and vendor coordination through UAT, rollout and adoption—connecting business priorities with reliable delivery.

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MD Nahid Hasan Shuvo
Current leadership scopeRoadmap · BDT 10M+ budget · 700 users · 7 business units
Nearly 7 yearsEnterprise and public-sector delivery
700 usersSupported across three operating sites
20+ modulesERP scope delivered for 300 users
BDT 10M+Annual technology budget responsibility

Selected transformation programs.

Representative work showing my mandate, delivery responsibilities and verified program scope.

03Agentic AI delivery

Enterprise solution development

Multichannel AI agents for enterprise operations

Led development of voice and text agents with conversation workflows, SIP and telephony, knowledge retrieval, API orchestration, human handoff, evaluation and CRM/ERP synchronization.

  • Voice + text
  • Human handoff
  • CRM/ERP integration
04Digital commerce delivery

Omnichannel operations

E-commerce and omnichannel operations

Integrated storefront, catalogue, order management, customer service, WooCommerce and ERP workflows into a coordinated digital commerce operation.

  • WooCommerce
  • Order operations
  • ERP workflows

A career built across different delivery environments.

01
Oct 2024 — Present

Enterprise Project Manager

Nature Group

  • Own a two-year IT roadmap for 700 users across three sites and seven business units, with an annual technology budget above BDT 1 crore.
  • Lead enterprise applications, hybrid infrastructure, cybersecurity, backup and disaster-recovery delivery.
  • Coordinate 5+ vendors and 30+ IT and operational personnel while reducing procurement administration by 50%.
02
Jul 2023 — Sep 2024

Project Manager

The Citizen Trust for Research & Development

  • Planned the operating model and implementation of a donation and distribution platform designed for national scale.
  • Oversaw five initiatives and district teams, improving program reach and operational efficiency by 30%.
03
May 2022 — Jun 2023

Project Manager

Teknolojia Limited

  • Coordinated solution planning, tendering and technical delivery for multi-crore DNCC smart traffic and revenue-management projects.
  • Prepared implementation plans and coordinated government technology delivery under the Bangladesh Army TIIT Directorate.
04
Sep 2019 — Apr 2022

Associate Project Manager

Time Research & Innovation Ltd.

  • Led product and software initiatives from research and requirements through launch and post-release improvement.
  • Translated needs from 50+ businesses and coordinated 60+ contributors, contributing to a 33% increase in adoption.
  • Analysed 30+ markets and helped establish an Agile development process.

Skills for leading complex technology delivery.

A practical mix of program leadership, enterprise systems knowledge and hands-on technical fluency.

01

Program & portfolio management

Technology roadmaps, scope, schedules, budgets, procurement, RAID management, change control and executive reporting.

02

ERP & business systems

SAP, Odoo, Microsoft Dynamics, CRM, finance, procurement, inventory, manufacturing, POS and system integrations.

03

AI & product delivery

Agentic AI, voice and text agents, conversation workflows, retrieval, telephony, API orchestration and evaluation.

04

Technology operations

Hybrid infrastructure, Linux, cloud and VPS, Docker, databases, Microsoft 365, cybersecurity, backup and recovery.

05

Leadership & delivery methods

Cross-functional leadership, vendor coordination, stakeholder management, Agile, SDLC, UAT, cutover, training and adoption.

SAP logo
Odoo logo
Microsoft Dynamics 365 logo
WooCommerce logo
Docker logo
Linux logo
Microsoft 365 logo

Education, research and continued learning.

Academic and professional credentials supporting the delivery experience above.

Education

2021 — 2022M.Sc. in Information and Communication Engineering

Bangladesh University of Professionals · CGPA 3.48/4.00

2017 — 2020B.Sc. in Information and Communication Engineering

Bangladesh University of Professionals · CGPA 3.49/4.00

Training & certifications

2023 — 2024AI Project Development and Management

Time Research & Innovation

November 2023IELTS Academic

Overall Band 7.5 · Listening 7.5 · Reading 8.5 · Writing 7.0 · Speaking 7.5

  • Senate AwardBangladesh University of Professionals · 2019
  • Arduino Day Idea Challenge ChampionBUP · 2019
  • Champion, RobolutionMilitary Institute of Science and Technology · 2018
Research publicationsThree peer-reviewed conference publications
2025 · IEEE QPAINInterpretability of Heart Disease Detection Using a Robust Stacked Hybrid ModelView publication
2021 · BIM 2021PFSRD-CF: Purchase Frequency and Square Root Distance based Item-to-Item Collaborative Filtering for Removing Cold Start Problem
2021 · BIM 2021An Overview of the Latest Research Efforts in the Recommendation System Field

Looking for an Enterprise Project Manager who can align business, technology and adoption?

I’m happy to discuss enterprise project leadership, transformation and technology delivery roles.

Discuss a role View CV — PDF Connect on LinkedIn